Everything your agency needs
From first enquiry to final invoice, Sparky Loop runs the whole trip.
Survey Builder
Question Types
Single/multi choice, 5- and 10-point ratings, NPS, short and long text, and matrix questions, free on every plan.
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A matrix question is what makes 360-degree reviews possible: the same set of competency rows can be answered by a self-rating and by a manager or peer rating, and SparkyLoop groups those answers together automatically.
Starter Templates
Begin from an NPS, CSAT, or Employee Pulse template instead of a blank page, every plan.
Distribution & Privacy
Public Link
Share one link, anyone can respond, no login required, every plan.
Gated & Invited Distribution
Restrict a survey to your org's own members (login-gated), or send individually invited, one-time links by email.
Plus and Max
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Invited distribution is also how 360-degree reviews work: each invite can carry a subject and a relationship (self, manager, peer, direct report), so SparkyLoop knows whose performance a given response is rating.
Employee / HR Surveys
Create the 'employee' survey type for engagement, pulse, and 360-degree reviews.
Plus and Max
Analytics & Export
Response Analytics
Per-question breakdowns, NPS score, and averages, computed live as responses come in.
CSV Export
Export every response to CSV, respects the survey's anonymization setting, so identity is never leaked where you've promised it won't be.
AI
AI Theme Summary
A plain-English summary of a survey's open-text responses: what respondents praised, what they complained about most.
Plus and Max
Platform
Team & Roles
Invite teammates and assign roles.
Lite 1 · Plus 5 · Max 25
Inbox
Every conversation (contact and support forms) arrives as a ticket you can reply to, right inside the app.
Everything, by plan
16 capabilities. 7 on every plan, even the free one.
Paid plans add more and raise the limits. Nothing here is a demo: it is the list our plans are built from.
- CSV Export
Export every response, respecting the survey anonymity setting.
- Built-in Inbox
Contact and support messages arrive as tickets you can reply to inside the app.
- Manage Surveys
Build surveys and view responses and analytics.
- Public Survey Link
Share one link and anyone can respond, no login needed.
- Every Question Type
Single and multiple choice, 5 and 10-point ratings, NPS, short and long text, and matrix questions.
- Response Analytics
Per-question breakdowns, NPS score and averages, live as answers arrive.
- Starter Templates
Begin from an NPS, CSAT or Employee Pulse template instead of a blank page.
- AI Theme Summary Plus and Max
A plain-English summary of the themes in open-text responses.
- Manage Team Plus and Max
Invite teammates and give them roles. Lite is solo, with one seat.
- Bring Your Own Storage Plus and Max
Keep documents in your own Google Drive or OneDrive instead of the platform storage. Paid plans only.
- Gated / Invited Distribution Plus and Max
Send a survey to your own team members only (login required), or to individually invited people through one-time emailed links, instead of one public link.
- Employee / HR Surveys Plus and Max
Create the 'employee' survey type (engagement, pulse, 360-degree) — the enterprise-track differentiator.
- Max Active Surveys Lite 1 · Plus 10 · Max unlimited
Maximum surveys in 'active' (published, collecting responses) status at once.
- Responses per Month Lite 50 · Plus 2000 · Max 20000
Survey responses you can collect across all your surveys in a calendar month. New responses pause at the limit; everything already collected stays available.
- Max Seats Lite 1 · Plus 5 · Max 25
Maximum active org members. Lite is solo (1) — same shape as every other product's Lite.
- Document Storage (MB) Lite 200 · Plus 2000 · Max 20000
Total document and file storage on the platform. Free plans are limited; paid plans can also attach their own cloud.